Phone Validation
Improve your communication effectiveness with rapid phone number verification
Check the accuracy of the data you collect and hold in an instant
Phone validation is becoming an increasingly important part of your wider communications strategy. High answer and sms open rates mean that an accurate number is a strong method of customer communication.
Phone validation and verification services from Experian instantly validate mobile phone numbers at the point of data capture or from a list you already hold. This means you can successfully contact your customer more often when you have something important to say.
Real-time validation
Our front-end validation software ensures only accurate information enters your database, allowing you to keep open lines of communication with customers, improve the quality of organisational contact information, streamline data entry processes, and contact customers with a valid phone number.
Simply integrate phone validation into your website or web-based application using our secure API.
Bulk list cleaning
Need to verify the integrity of the phone numbers you already hold?
Our cleaning service makes it easy to validate your customers’ phone numbers as and when you need them or perform regular validation on an automated schedule.
Simply upload your phone lists to our secure FTP site to perform a clense.
How real-time phone number verification works?
1. A person enters their phone number on a web form
2. Experian’s real-time API rapidly checks the validity of the number
3. Experian lets the person know if they have entered a valid number
4. In the case of a mobile number, it provides confirmation of syntax, existence, usage on network and identification of whether the mobile number is disposable or not.
Connect with customers
It stands to reason that you need accurate contact information if you wish to engage with your customers. Phone data is no different.
Validating phone data at the point it is collected, or regularly validating the numbers you already hold, is therefore a key pillar of your broader communications and data strategies.
Stop wasting time
Optimising processes and ensuring your customer service agents are working as efficiently as possible is critical for any business.
Phone verification software from Experian helps you save time and money. Improved contact success, less time finding and correcting data and better customer service are all benefits of using validation software.
Improve data integrity
Accurate data helps your organisation perform at its best. From smarter decision making to improved customer service, accurate data powers it all.
By validating your phone data you are protecting the integrity of your business’s data assets and ensuring you can maximise the effectiveness of your operations.
Real-time results
Checks the mobile phone number’s syntax, existence and usage on network in an instant. Identify and exclude disposable mobile numbers
International coverage
Validate phone numbers from 224 countries and territories around the world
Flexible deployment
Integrate into existing web forms or via a self-serve web portal or secure FTP site
Pre-built integrations
We have off-the-shelf integrations for the worlds most popular CRM systems which reduces the development burden on you.
Data quality
Ensure accurate data flows around your organisation
Experience
Deep data heritage and mobile data expertise
Technology
Rapid and secure mobile validation solution
Digital
Automate processes to enable your digital-first strategy
Outcomes
Contact your customers more successfully and service them better
Customer satisfaction
Let your customers choose the communication method they want
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