Digital banking customer experience

Real-time financial insights for better decisions

The use of digital banking is higher than ever before, with customer expectations around fast and seamless experiences following suit. Technology is key to keeping banking customers satisfied and giving them greater control of their personal finances.

Provide your customers with instant clarity on what, where and how much they’re spending in real-time and with in-depth categorisation, including merchant details and personal finance management tool features.

Our Digital Banking Solutions

Transaction Enrichment

A multi award-winning solution that provides in-depth detail on transactions to improve the user experience and reduce call centre traffic and chargebacks.

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Personal Financial Management

Accurate and meaningful income and expense insights to enable better financial management for your customers and your business.

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CO2 Tracking

A solution that enables carbon emission data integration into your banking app so your customers can track their spending footprint.

Analytics

Leverage transaction data to identify trends, derive insights and better understand your customers.

Case Study

ANZ Banking Group and Experian Look Who's Charging

A world-leading partnership for a global problem

As a bank, a core competency and focus is providing customers with financial services and products to suit their everyday needs, which is why our partnership with Experian Look Who’s Charging is an important one. Our priority is to improve the experience for our customers and the data enrichment provided by Experian Look Who’s Charging is a key enabler to improving the customer experience.

Emily - National Australia Bank

Our interaction with the Experian Look Who’s Charging team has been very effective. The engagement has been excellent, with the team able to provide prompt and efficient service to Westpac and has allowed a seamless implementation. The team particularly deserve a mention with the support provided to Westpac on getting the service live to both Westpac and Regional brands.

Pedro - Westpac Banking Corporation

Experian Look Who's Charging was a great solution to Latitude Financial Services' customers to identify the merchants involved in their transactions and also get a view of those in the digital channels that they check their transaction details.

Sarah - Latitude Financial Services

The Experian Look Who’s Charging team have been excellent to deal with. They are very responsive with fast turnaround times when they commit to delivery. The team is very knowledgeable, understood our requirements, and was adaptable when required

Soleil - Humm Group

We see the integration of Experian Look Who’s Charging data as a key stepping-stone towards being able to give our clients deep and holistic insight into their spending habits, from categorisations to predictions, and ultimately allowing them to better manage their money.

Kevin - Data Action

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Digital Banking Customer Experience

Real-time financial insights for better decisions

Our Digital Banking Solutions

Transaction Enrichment

Personal Financial Management

CO2 Tracking

Analytics

ANZ Banking Group and Experian Look Who's Charging

Interested in testing our technology?

Our Developer Portal contains everything you need to get started

I'd like to learn more

I'd like to get started

I'm already an existing user

Would you like more information?