Contact Us
How can we help you?
For enquiries regarding your Experian Credit Report, please visit experian.com.au/consumer for information and assistance.
For Square Reader enquiries, please contact Square Support as we are unable to assist.
If you are a consumer and have feedback regarding a transaction description on your bank statement, you can view further information here.
If you are a merchant and have feedback on how your business appears on bank statements and apps, please submit a merchant enquiry.
By providing your personal information you agree that we may collect and process it in accordance with our Privacy Statement.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Level 26/2 Southbank Blvd
Southbank VIC 3006
T: (61) 3 8622 1600
Level 20, 101 Miller Street
North Sydney NSW 2060
T: (61) 2 8907 7200
Ready to get a picture of your personal credit history? Access your free Experian Credit Report today.
If you notice any incorrect information on your Experian Credit Report let us or your credit provider know.
If you’re a victim or likely victim of fraud, stay in control by requesting a ban on your Experian Credit Report You can also Extend or Lift a Ban.
Call 1300 783 684 (9am-5pm Monday to Friday)
Our post channel for ordering an Experian Credit Report is currently unavailable until further notice. Please order online or call us on 1300 783 684 between 9:00am-5:00pm AEST Monday-Friday.
To order your free Experian Credit Report by post please provide a completed copy of your Experian Credit Report Request Form (PDF) and copies of your identification documents to:
Experian Australia Credit Services Pty Ltd
Attention: Consumer Support Team
GPO Box 1969
North Sydney NSW 2060
Please note mail to our PO Box is currently not being collected.