PowerCurve AIVA for Collections

Customers demand the right level of engagement. They have come to expect a seamless interaction with technology, allowing them to access the products and services they desire, when they want and how they want.

Introducing Experian PowerCurve AIVA for Collections

PowerCurve® AIVA closes the communication gap with customers, providing businesses with the missing link between digitalisation and automation of the collector-debtor dialogue.

Through a 24/7 portal where customers can login and start a discussion with AIVA, they can quickly understand what their arrears are and take the necessary steps to manage their outstanding debt, all in real-time.

Multiple channels are supported and AIVA can simultaneously manage 1,000 customer conversations, providing a unique experience for each one in over 70 languages.

Have a quick chat with us to see how PowerCurve AIVA can benefit your business.